SociaLink
Search Events
Add to gCal Add to Outlook

De-escalation in COVID times

Helping people to cope in times of stress
When
Friday 10th December 2021 9:30am - 11:30am
Where  The Village Hall, Historic Village, Seventeenth Ave West, Tauranga View Map

This workshop is targeted at frontline staff who are dealing with clients who exhibit aggressive and /or violent behaviours.

After working through this workshop, participants will understand the following:

  • Be able to identify unacceptable, aggressive and violent behaviours towards them;
  • Understand the science and research around why people behave in an aggressive or violent way including behaviours such as anger,  frustration and stress;
  • Have a toolbox of strategies to allow them to diffuse a difficult situation and protect themselves
  • Recognise when they or others need further support following an aggressive confrontation or call and know what to do about it.

With Angela Healy of Safer Workplace NZ Ltd

 less

This workshop is targeted at frontline staff who are dealing with clients who exhibit aggressive and /or violent... more
The event "De-escalation in COVID times" has finished

Free
(No Longer Available)
Casual Booking
For password-free booking
Add your own name here. You can add the details of the people you are booking for in the next step.
Log In
If you have a password
Click Ok, and your password will be emailed to you.
This email address is already in use

 

Another name is linked to this email address.

Do you want to:

And add your own email address. You can add other people and booking details in a later step

 

Is this a shared email address? Then it is fine to continue. If not, go back and enter your own email address or contact us on events@eventspronto.co.nz or +64 7 575 6903.